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We offer urgent support 24/7 through a dedicated WhatsApp number, separate from our commercial service. This number will be provided upon reservation confirmation. It accepts both WhatsApp messages and calls, offering speed and convenience — made even easier with in-car Wi-Fi.
You can book your vehicle directly through our website or official channels. Reservations are pre-booked and confirmed after full payment.
We accept international credit cards and previously approved local methods.
No. Reservations are made in advance and confirmed after full payment within 72 hours.
Unlimited mileage, full insurance, tolls (SunPass), 24/7 assistance, Wi-Fi, child seats and strollers at no extra cost.
No. Travel freely around Florida!
No. Use restricted to the state of Florida.
Valid US passport or ID and valid driver's license.
Everything digitized via app: facial recognition, validation and visual inspection.
There is no early blocking. Data is stored securely for possible future charges.
Yes. Standard deductible of $2,000.00 USD.
The insurance is cancelled and the customer assumes all costs.
Daily charge multiplied by the days the car is unavailable (minimum 3 days).
Tolls are fully included (SunPass).
Yes! Car seats and strollers are free of charge, subject to availability.
There are no refunds for unused days.
Reservation considered no-show and cancelled without refund.
Cancellations must be made 48 hours in advance to avoid charges.
Cleaning fee of up to $150 USD if excessive dirt is present.
Call 911 in emergencies. Vehicle problems, contact 24/7 support.
Data protected under US and Florida privacy laws.
Full service in Portuguese, Spanish and English.
